This privacy notice details what information we store about our customers and how we keep your personal details safe.
This privacy notice will hold the latest information regarding what we hold and what we use it for and will be updated as and when required.
This privacy notice sets out the way we process and store your information. We will always refer to this page when we ask you for your consent. We will keep this page updated to show you all the things we do with your personal information so that you can be confident when sharing your information with us that it will only be used for the purposes that we state here.
General Data Protection Regulations (GDPR)
Under the General Data Protection Regulations Protection Act, we have a legal duty to protect any information we collect from you. We use leading technologies and software to safeguard your data and keep strict security standards to prevent any unauthorised access to it.
Information we hold
The personal information we hold includes:
• Name, Address, Email, Phone number, and your communication preferences.
• We do not store any credit or debit card information.
How we collect personal information
We collect information about you in the following ways:
If you are under 16 years of age
If you are you are aged under 16 you must get your parent/guardian’s permission before you provide any personal information.
How we use personal information
Personal information provided to us will be used for the purposes outlined at the time of collection, in accordance with the preferences you express.
Personal data collected and processed by us may be used for the following purposes.
• To fulfill our contract with you and our legal obligations, for communication e.g, newsletter and website.
• Personal data collected and processed will be used by Elizabeth Yule Transport and their appointed agents.
As you use our site, we may automatically collect Technical Data about your equipment, browsing actions and usage patterns.
• Ensure that content from our site is presented in the most effective manner for you and for your computer.
• Allow you to participate in interactive features of our service, when you choose to do so.
• Protect the integrity of our servers to protect our website and other visitors
Please check the privacy policies of any such external site before submitting any personal data, as we cannot accept any responsibility or liability in relation to them.
Under strictly controlled conditions data may also be shared with organisations when required by law for the purpose of the prevention or detection of crime.
We do not sell or share your personal information with any other organisations for Commercial purposes.
You have control of how we communicate with you and you can update your communication options by contacting us at the address shown below section of this notice.
All information you provide to us is stored on our secure, encrypted servers within the EEA. All transactions will be encrypted using SSL technology.
We take your privacy very seriously, and will take all reasonable steps to protect your personal data, but please be aware that any data which you send to our site is sent at your own risk.
The data that we collect from you for marketing purposes may be transferred to, processed and/or stored at a destination outside the European Economic Area ("EEA").
Disclosure of your information
We may disclose your personal information to third parties in the following circumstances:
• If we are required to do so by law, any applicable regulation or to protect the rights, property, or safety of ourselves or others.
• This may include disclosing to other companies and organisations in connection with fraud protection and credit risk reduction.
Where we need your consent, we will ensure that you are as fully informed as possible at the time on what we do with your information, with whom it may be shared and how long we keep it.
This is in line with the requirements of the current General Data Protection Regulations and other relevant legislation.
We will ensure your data is held securely with password-protected access for a limited number of staff to process your requirements, orders and answer your enquiries.
Breaches of Data/Complaints
If you think your data has been misused or that the organisation holding it hasn’t kept it secure, you should contact them and tell them.
If you are unhappy with their response or if you need advice you should contact the Information Commissioner’s Office (ICO).
ICO Helpline – Tel 0303 123 1113 or visit their website. www.gov.uk/data-protection/make-a-complaint